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Since its inception in early 2000, FreeTipZone is emerging as a progressive leader in visual knowledge management systems. Our customer focus approach combined with a full time research & development team allows us to advance this core competency in a cumulative and highly efficient manner. FreeTipZone is also an alliance member of the CMP Group of companies. CMP, established in 1969, offers complete precision sheet metal manufacturing services to leading companies in the fields of high technology, telecommunications, and medical equipment. This relationship enabled FreeTipZone to grow and strengthen are visual knowledge management process and systems. The development efforts focused on two specific topics: communication and training. Equipped with a continuous improvement mindset, FreeTipZone developed a scalable knowledge management process and developed a series of accompanying visual knowledge management tools. We are now equipped with a clear understanding of the dynamics that are present in your knowledge management initiative.
 
Your company can also benefit from over 6 years of dedicated research in the knowledge management field. The development of the knowledge management process was an interactive effort that involved every level of management at CMP, from the top-level executives to the shop floor employees. This enabled FreeTipZone to develop a process that addressed core issues related to employee needs and corporate objectives.
Such as:

• Reward systems
• Awareness campaigns
• Team building
• Corporate culture
• Customer satisfaction
• Quality
• On-time deliveries
• Empowered workforce
• Product lifecycle management
• New product introduction
 
FreeTipZone is striving to become a leader in the knowledge management field. This is why we have adopted a continuous improvement mindset. We continuously audit our company to ensure that every aspect is meeting our customers’ needs and our own expectations. The following lists the major items that are continuously monitored and adjusted based on customer and employee feedback:

• Customer Care
• Product Pricing
• Technical Support Systems
• Development Practices
• Quality Assurance
• Product Information
 
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